Stakeholder Engagement

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Stakeholders dialogue outcomes and TITAN Group priorities

TITAN Group CSR policy

We aim to build trust with all our stakeholders by communicating openly and transparently, and seeking engagement to understand the impact of our operations and their concerns.

Compare to Report 2010

Stakeholder groups	Key issues - priorities	2011 TITAN activities
Employees and their representatives	Health and safety, working conditions, stability and continuity	Employee wellness programs Capacity building training for stakeholder engagement, corporate voluntarism and social solidarity initiatives Living TITAN values, leadership and safety programs
Investors	CSR awareness building for investors. Leadership role in local markets. More aggressive climate change targets. Good combination of social and environmental focus	“Advanced” performance in communicating progress to stakeholders according to U.N. Global Compact Participation in meetings with Social Responsible Investors, response to feedback received regarding non-financial performance review and communication of environmental and social targets and outcomes
Contractors and Suppliers	Safety, working conditions, moving beyond compliance, market conditions	Contractors crew management guidelines and driving safety procedures applied in all operations Commitment to participate in collaborative venture for responsible supply chain management and human rights
Customers	Quality, market conditions, product sustainability	New Separation Technologies unit operating in E.U. Pervious concrete launched in U.S.A. and efforts to utilize blended cements in all markets continued
Communities	Environmental and social footprints Community development and support	Local advisory stakeholder panels operating in Serbia and Kosovo Stakeholder profiling survey in Bulgaria Open plant day for local communities in F.Y.R. of Macedonia Web based emissions report in F.Y.R. of Macedonia and Serbia Stakeholder consultation meetings held in all countries
Governments	Focus on national priorities	Provide solutions for reduction, re-use and recycling of wastes Participate in joint efforts for tree planting and rehabilitation of natural environment Joint collaborative efforts for csr and sustainable development
International Organizations and NGOs	Engagement in Sustainability and Corporate Social Responsibility initiatives Transparency and accountability Create and share value	Support the establishment and the activities of local Global Compact and CSR networks Co-chair WBCSD/CSI Participation in CSR Europe’s collaborative ventures for Enterprise 2020

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