In Kosovo, the Group’s newly integrated subsidiary, Sharrcem, increased its domestic sales slightly, in line with domestic demand for cement. The Group invested heavily in the cement plant, as per the commitments undertaken in the privatization. Close to €12 million was invested, with the emphasis on environmental protection through the investment in bag filters. Following Group initiatives, Sharrcem became the leader and founding member of the CSR Network in Kosovo. Quality management System ISO 9001 was introduced within 2011 and the process was initiated to also obtain the environmental and safety certifications within 2012.